LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya hai

j 10c mein aapka khata aur personal information mehfooz rakhna hamara pehla kaam hai. Yeh page samjhata hai keh hum kaunsa data leते hain, usse kaise istamaal karte...

Data encryption mein securePakistan local qanoon ke mutabiqAapka control, har lamhe
j 10c Privacy Policy jo aapke liye likha gaya hai

Hamara privacy ka mizaaj samjhiye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAAL? HAM HAY

Privacy ke bare mein poochiye

Agar aapka koi sawaal ho aapke data ya hamara policy ke bare mein, toh hum yahan hain. Apne request ko handle karne...

Email Support [email protected] pe apna sawaal bhej sakte ho. Hum...
Account Settings Aapke khate ke andar privacy controls dekh sakte...
Live Chat j 10c lobby mein live chat khol ke...
KYUN HAM PE BHAROSA KAREN

Transparency aur security hamara foundation

Privacy sirf haq nahi, yeh aapka trust hai hamper. Hum regular security audits karte hain, encryption use karte hain aur Pakistan ke data protection laws follow karte hain...

Encryption Standard

Sab khate ki information SSL/TLS encryption se protected hai. Jab aap JazzCash ya Easypaisa se deposit karte ho, woh data...

Withdrawal Verification

Paise nikaalte waqt hum aapki pehchan confirm karte hain. SadaPay aur Raast transfers ke liye extra verification step hai account...

Data Retention

Khata band karne ke baad hum sirf legal requirement wala data rakhte hain. Baaki sab securely delete kar dete hain...

Pakistan Compliance

Hamara policy Pakistan ke State Bank aur FBR ke guidelines follow karta hai. Supported ilaqon mein hum local regulations ke...

No Third-Party Sales

Aapka email, phone ya khata activity kisi ko marketing ke liye nahi becha jaata. Sirf j 10c team ke paas...

Audit Trails

Har login, har transaction, har setting change ka record hai. Agar suspicious activity dekh aye, toh hum fauran aapko alert...

Kya kya cover hota hai

Hamara privacy policy sab taraf ke baare mein likha gaya hai—khata creation se lekar withdrawal tak. Dekh lo kaunsa hissa aapke liye sabse zaruri hai.

Account DataNaam, email, phone, address—sirf verification aur withdrawals ke liye zaroori
Gaming ActivityAapke lobby history, game sessions aur bet records hamari servers pe mehfooz rehti hain
Payment InformationJazzCash, Easypaisa, SadaPay aur Raast account details encrypted form mein store hote hain
Communication LogLive chat, support emails aur notifications ka record rakhte hain customer service ke liye
Device & IP DataLogin location, device type aur IP address record karte hain security aur fraud prevention ke liye
Cookie & AnalyticsAapke website browsing behavior track karte hain taake lobby aur performance improve kar saken
Legal & ComplianceAge verification aur jurisdiction checks ke records rehte hain supported regions confirm karne ke liye

Kaunsa information zaroori hota hai

Account kholne ke liye aapko kuch basic details dene honge. Yeh information sirf aapka khata verify karne aur paise nikaalne ke liye use hota hai. Jab...

Name & CNIC

Account verification aur withdrawal authorization ke liye zaroori. Hamara system verify karta hai age aur supported ilaqon ke against.

Contact Details

Email aur phone number ta'aumara taur par support communications, account alerts aur security notifications ke liye use hote hain.

Payment Method

JazzCash, Easypaisa, SadaPay ya Raast account details deposits aur withdrawals process karne ke liye required hote hain.

Address Verification

Withdrawal requests mein address confirm karte hain. Yeh banking aur anti-fraud requirements ke liye zaroori hota hai.

Device Fingerprint

Aapke device ka unique identifier store karte hain fraud detection aur account security ke liye.

Session Records

Login times, IP addresses aur browsing sessions ka log rakhte hain unauthorized access se bachain ke liye.

Privacy ke bare mein aksar pooche jane wale sawal

Bilkul nahi. Hamara policy clear hai—aapka email, phone aur personal data sirf internal use aur compliance ke liye rakhe jaate hain. Kabhi bhi marketing ya advertising purposes ke liye share nahi karte.

JazzCash withdrawals process karte waqt aapka registered JazzCash number aur CNIC verify karte hain. Ye information hamari encrypted database mein rehta hai. Paise nikalne ke baad JazzCash apne side se apna data handle karta hai.

Haan. Jab aap Easypaisa se j 10c mein paise daalte ho, toh wo transaction encrypted tunnel se guzarta hai. Aapka Easypaisa wallet details hamari servers pe store nahi hote—sirf transaction ID record rehti hai.

Agar aap apne password ya login details kisi ko share karte ho, toh yeh aapki responsibility hai. Par agar kisi security flaw se hack ho, toh hum investigate karte hain aur appropriate action lete hain. Support se contact karo immediately.

Banking compliance ke liye hamara transaction logs 6 saal store rehte hain. Aapka khata close hone ke baad bhi ye records regulatory purposes ke liye mehfooz rahe hote hain.

Hamara system aapka IP address aur approximate location note karta hai security aur compliance ke liye. Yeh data sirf fraud detection aur unauthorized access prevent karne ke liye use hota hai, aapko track karne ke liye nahi.

Account permanently band kare jane ke baad aapke personal data securely delete ho jaata hai, bas legal compliance wala part rehta hai. Legal hold waali information banking laws ke tahat store rehti hai. [email protected] pe request bhej sakte ho.